Lost and Found
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There’s nothing that puts a damper on your trip like losing a camera, your wallet or your handbag. Although pickpockets do exist in Paris, there’s also the outside possibility that a responsible citizen may have carefully retrieved your misplaced camera, wallet, or diamonds (yes, even diamonds) and turned them into the Office of Found Objects.
Depending on where and when you’ve lost an item, here are some of your options for beginning your hunt. If you’ve lost your item in a Metro or a train station, begin by checking at the branch where you lost an item. After 24 hours, the item is normally transferred to a centralised lost and found department. Items left in national trains would be sent eventually to the corresponding Paris train station.
If you lost an item on the streets of Paris, you’ll want to head for Paris’s main Lost and Found office in the 15th arrondissement (Service des Objets Trouves) or Service of Found Objects. I especially like the name of this office because they don’t even use the word ‘lost’. Think positive. Objects valued at less than 50 Euros are kept for three months. If the value is greater than 50 Euros, the item is kept for a one year and one day, after which it is sent to auction.
If you’ve lost an item at one of Paris’s airports or train stations, each has its own lost and found department where items are kept for a certain period of time before they’re also sent along to the Service des Objets Trouves. In order to pick up a misplaced object, you may be asked for proof of ownership, so keep your sales receipts for any camera equipment or other valuables.
If you think that an item has been stolen rather than lost, you should report it to the local police department. Each arrondissement has between one and three commissariats where you will need to have a theft report filed (this may be helpful for insurance purposes).
I hope you never have to look for a lost and found department while you’re in Paris, but if you do, here are some addresses and phone numbers to get you headed in the right direction:
Bureau des Objets Trouvés (Lost and Found Office)
36 Rue des Morillons, 15th arrondissement of Paris.
Metro: Convention (line 12)
8.30am to 5pm, Monday to Thursday and Friday 8.30am to 4.30pm.
Train Stations Lost and Found Offices
Gare du Nord
8 am to 1 pm & 2 pm to 8pm
Location: Level -1 near car rental and taxi station exit
Gare du Lyon
Monday to Friday, 9 am to 5 pm
Location: Level 1 on Rue Bercy side
9:15 am to 12:00 pm, 12:30 pm to 4:40 pm
Location: access by the Cour Museum side
Gare de l’Est
Information available at the reception office
11:30 am to 6:00 pm
Location: shortcut passage
7:00 am to 8:00 pm
Location: Level 1
Eurodisney Lost and Found
Tel: (33) (1) 64 74 25 00
Located at City Hall in the Disneyland Park and at Studio Services in the Walt Disney Studios Park.
Paris Airports Lost and Found
Open daily, 8:30am-12noon, 1pm-4:30pm.
Phone : 01.48.62.13.34
Fax : 01.48.62.71.92
email : Objetstrouvesemail@example.com
Open daily, 9am-12noon, 1pm-4:30pm.
Phone : 01.48.62.63.83
Fax : 01.48.16.49.66
email : Objetstrouvescdg2@adp.fr
Lost and Found premises, along the passageway linking Terminals BD and AC.
Gate I. Open Monday-Friday, 8:20am-4:45pm.
Gate H. Open daily, 7am-9pm.